Frequently Asked Questions

Your profile is made up of four key areas. Firstly, there is your personal bio and associated information. Secondly, there is your publishing history – have you published or self-published anything before?

Next is your ‘other’ writing history – have you won any writing competitions or had an article published in a newspaper or magazine? Lastly, there is your actual submission or submissions – what have you written, who is it targeted at etc.

There are three key individual documents that make up your submission documents. If you have a manuscript these are your introduction letter, your synopsis and your first three sample chapters. If you are putting forward an idea, these documents are your introduction letter, your overview and your outline chapters.

We cater for this as well. Simply choose the ‘idea’ option in the Submissions section. You will need to provide an introduction letter, an overview of the book and outline chapters.

Miscategorisation is a common problem faced by publishers and literary agents. It occurs when an author sends a submission to a publisher or literary agent for work that they are not looking for. A simple example is a publisher looking for fiction work targeted at children who is sent a non-fiction book for adults on how to build a bicycle.

We know from many conversations that we have had with publishers and literary agents that the single biggest problem they have is the volume of submissions sent to them every week. Now consider how frustrating and time consuming it is when a proportion of those are miscategorised. Often it takes a while before this becomes obvious and they still need to respond. This is time that could be better spent determining if a properly categorised piece of work is worth publishing.

No. We provided you with two industry standard payment management systems in PayPal and Stripe. You can choose either of these.

You will receive confirmation directly from the provider you have carried out the transaction with.

Of course you can. Please be aware that though that cancelling your subscription means you will not pay the next month’s amount and you will need to notify either PayPal or Stripe that you would like your subscription cancelled going forward.

Screening is a process by which your submission documents ‘Introduction letter’, ‘Synopsis’ and ‘sample chapters’ are professional reviewed by a skilled editor, freelance editor etc.

The purpose of screening is to make sure that these key documents are in as good a state as possible before going in front of a publisher or literary agent.

No you do not but you need to be aware that publishers and literary agents have the option to exclude from their matches and searches any submissions that have not been screened.

You can choose the ‘opt out’ option when it is presented to you as part of your final steps for submitting your work.

Absolutely not. We believe that you have the right to choose. Just make sure though that the person you choose has the right skill and expertise and that this can be validated by providing their name/company name and a link either to a website or something like a personal LinkedIn page.

Yes we can. If we don’t believe that the person has genuine and verifiable editing skills then we may not approve your screening submission.

Remember, the whole point of screening is to ensure that someone with experience has reviewed your key submission documents to ensure that they are the best they can be.

Actually, you don’t have to provide your social media links at all. We encourage you to do this, however, as more and more publishers and literary agents are interested in whether you already have a following of people as a result of social media activities. This can be a great help when starting any marketing exercises.

A structure edit is generally accepted as a review of the writing material with a view to reviewing and improving how the story works, the plot/theme, characters and dialogue (where appropriate) etc.

Generally, a copy edit is understood to be a review of the writing material with the purpose of identifying and removing grammatical errors, spelling mistakes and incorrect punctuation.

Absolutely not. We have publishers and literary agents looking for both fiction and non-fiction work (some look for both).

System matching is the process by which your submission is matched with a publishers and or literary agents who are looking for the type of work you have submitted. It works automatically by matching your category of work (fiction or non-fiction), target audience (Adults, teens, children etc.) and genre with those publishers and literary agents who have said that they are looking for those sorts of works to publish.

Matching can only commence when your profile is live (see other FAQ’s regarding your profile). That is all 4 sections of your profile have been completed and you have a ‘live’ submission or ‘idea’. There is a status bar on your dashboard within the author portal that shows you the status of all 4 sections of your profile.

Feedback is the powerful process by which we keep you updated on the progress of your submission or submissions. Not only do we let you know when you have been matched with a publisher and or literary agent but, through something we call the feedback loop, we also get them to advise us why they have decided not to go further with your work.